How do I purchase? How long must I wait to receive sheet music?

It is simple to purchase sheet music from Knecht Music, and you will receive an instant download link directly following your purchase (in addition, the download link will be instantly emailed to your email address that is associated with your Paypal account; you don't even have to proceed to the download link in the purchase process to receive the download link via email!). No waiting! A copyright license will also be instantly emailed to you, and we ask that you print the license and keep it with your sheet music copies. The copyright license will list the title(s) and quantity purchased, and ways that you are and aren't permitted to legally use the music. To purchase sheet music, simply type in the quantity that you want and click "Buy Now." Then follow the Paypal payment process.You don't have to have a Paypal account to purchase; if you don't have a Paypal account, after you've clicked "Proceed to Checkout," simply click "Continue" on the left rather than logging into a Paypal account on the right.

The rest of the payment process is simple: enter your information, then click "Review order and continue." Review your order, click "Pay Now," and on the next page click "IMPORTANT: Click here to download your music!" At this point, a security warning will pop up. This is a standard message and your information is safe if you proceed by clicking "Continue." But if you're uncomfortable with proceeding at this point, that's okay; you can stop here in the purchase process and simply check your email (if you have a Paypal account, check the email address that's associated with your Paypal account); the download link to the sheet music you purchased will be instantly emailed to you, even if you don't click "Continue" after the security warning pop-up! If you do click "Continue," you will next click the "Download" link to download your music. You have one hour to download your music and two download attempts available to you.

In your email, you should receive an email from us with the receipt number and the download link to sheet music. You'll also receive a second email with the copyright license in it; please print the license and keep it with your sheet music copies at all times. You'll receive a third email from Paypal, confirming your order. Let us know if you have any questions or problems with the purchase process: Contact us!

Will my credit card transaction at Knecht Music be secure?

When you order sheet music from Knecht Music, your information is completely safe, secure, and encrypted. We use Paypal, the trusted and SSL secure credit card processor of EBay and many other large online businesses, to process orders; we never even see your credit card information. In the purchase process, after you click "IMPORTANT: Click here to download your music," a security warning about your information being sent over an unencrypted connection will pop up. If you don't feel comfortable proceeding at this point, that is okay! Your order has been processed already, at this point, and you may end the purchase process and immediately go into your email to find your download link to the sheet music you purchased. You will have one hour to click the download link in your email, which will be immediately, automatically sent to the email address you entered upon purchase (or the email address associated with your Paypal account, if you have one). PayPal utilizes the latest in browser security. Their Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Transactions occur on PayPal's secure server, not on Knecht Music's server. Neither Knecht Music nor PayPal will use any of your information to bombard you with e-junkmail; nor will we ever share your information with anyone. Please feel free to read more about secure transactions with PayPal at https://www.paypal.com.

What's copyright license, and can I make
unlimited copies of sheet music after I purchase?

No, you are not permitted to make unlimited copies of sheet music purchased from Knecht Music (with the exception of free sheet music on the Free Music page)! When you buy a sheet music piece from Knecht Music, you are purchasing copyright license, or legal permission, to print and/or photocopy the sheet music a limited, specified number of times. You need to be aware of the specific number of copies you have purchased copyright license to reproduce, and you may not make extra copies without paying copyright license for them, under ANY circumstances. You may legally reproduce only the number of copies you paid copyright license fees for, and no more. If you need additional copies, you will need to visit our site again and purchase copyright license for the additional copies (purchase the same sheet music title again, in the additional quantity desired). If you've forgotten how many copies you have purchased license to duplicate, look in the "Quantity" box on your Knecht Music Copyright License, or contact us. In addition, under U.S. copyright law, you are not permitted to electronically transfer any of our sheet music, recorded music, or MP3s to others; you are also not permitted to record the music without written consent from Knecht Music. You must always keep the Knecht Music Copyright License together with the sheet music you purchase. It is illegal (not to mention dishonest) to print and/or photocopy more reproductions than you paid copyright license fees for. The continuation of our business (and the low pricing of our sheet music) depends upon your integrity in this matter, and we trust our customers.

Help! I'm having problems with my new sheet music!

Bottom line...contact us and we'll help you resolve your issue. We'll troubleshoot with you, email or mail a hard copy of your music to you, or give you a refund . . . the choice is yours. If you'd like to try troubleshooting on your own before contacting us, keep reading.

If downloadable sheet music purchased from this site looks strange, (e.g., the notes look like little boxes, text font looks weird, you're getting errors (e.g., CMap Encoding or other errors, music looks like a blank page, printing problems, etc.), please try the following troubleshooting solutions. If these methods do not work for you, contact us and we'll troubleshoot further with you.